Support and help centre
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Use this support center to access all the technical information you need, from surface preparation to the selection of sealers and grouts, ensuring the success of your project. Select the section that best suits your query.
Choosing cement tiles marks a premium design decision that demands specialist knowledge to maintain their long-term beauty and structural integrity. We meticulously craft our products in Spain using a zero-emission, natural curing process. This method creates unique characteristics—such as organic tonal variations—that clearly distinguish authentic technical cement from industrial imitations.
Proper installation and maintenance not only preserve their authentic character, but also ensure that the natural patina develops optimally over time.
Quick answers
You can explore our quick answers to better understand this type of tile and its concept. This special cement-based material retains all the authenticity, texture, and aesthetic depth of its natural origins. At the same time, each piece is protected with a high-resistance acrylic finish applied in our factory, providing a surface protection comparable to that of a porcelain tile. The result is a unique balance between the raw aesthetics of cement and the functionality of a technical surface, designed to offer durability, easy maintenance and excellent performance in everyday use.
No, we factory-treat the tiles with a matte acrylic protection.
We offer three formats: 15×15, 10×20 and 20×20 cm.
No, they are cement pieces that improve over time; their natural patina and wear require no maintenance.
We manufacture your order individually and deliver it within approximately two to three weeks.
Orders are shipped on pallets of up to 33 m² via truck with tail lift and delivered curbside.
Information
Who we are and what drives us. Discover the history of Dgeum, our artisanal manufacturing process, the design philosophy behind our work, and our commitment to quality and sustainability of our cement tiles. You can also view our sitemap: pages.
If you cannot find the answer you are looking for in our resources, our expert team is here to help. Fill out our contact form or call us for inquiries about large projects, distribution or technical support.
Do you have questions about materials, returns or orders? Our FAQ section covers all commercial, technical and logistical aspects to help you make the best decision.
Correct installation is key to the durability of your tiles. Access our detailed installation guide with step-by-step instructions, surface preparation tips and best practices for sealing and grouting.