Dgeum Frequently Asked Questions (FAQ)

Our cement tiles are suitable for both floors and walls, indoors and outdoors. They can be installed in bathrooms, kitchens, living spaces, terraces and architectural or interior design projects where an authentic cement finish is required.

All collections are available in three sizes: 15×15, 10×20 y 20×20 cm

Indoor collections are manufactured with a thickness of 13 mm. Outdoor collections are produced with 18 mm thickness for increased strength and durability.

No. All indoor collections are factory-finished with a high-resistance matt acrylic coating, so no additional treatment is required before installation. Outdoor tiles do not require protection when installed outside, although they may optionally be treated with products such as Fila ECO if the project requires it.

No. Although cement is naturally porous, our tiles already incorporate a protective surface finish that makes routine cleaning and maintenance straightforward.

We recommend using a standard C2 cement-based tile adhesive, suitable for achieving excellent adhesion on most substrates.

For interior installations we recommend joints of approximately 1.5 mm. In certain outdoor applications, tiles may also be installed without joints depending on the project requirements.

Yes. The mineral composition of cement and stone provides excellent thermal conductivity, making our tiles fully compatible with underfloor heating systems.

Orders are placed by square metre and shipped on pallets using specialist transport with a tail lift. Deliveries are made kerbside.

As every order is manufactured to your specifications, it cannot be cancelled or returned once production has started. To confirm the colour and texture before placing your order, we recommend purchasing a sample first.